Terms and Conditions

1. Seller and scope

The CAP GLOW online store is operated by Adam Mercer, 27 rue de l’Industrie, 30000 Nîmes, France. Contact: Kontakt@silhara.com, telephone +33 7 56 81 91 25. These terms apply to orders placed by consumers with a delivery address in Germany or Austria.

2. Formation of the contract

The product presentation in the store is an invitation to place an order. By submitting an order, the customer makes a binding offer. The contract is formed when we confirm the order by email or dispatch the goods.

3. Prices and payment

All prices include VAT at the applicable statutory rate. Payment is available through PayPal, Klarna, Apple Pay, Visa, Mastercard or EPS. Payment is processed by the service provider selected by the customer.

4. Shipping and delivery

We deliver to Germany and Austria. Shipping is free and there is no minimum order value. Delivery takes place within 4–8 business days after the contract is formed. Business days are Monday to Friday, excluding public holidays.

5. Withdrawal and returns

Consumers have the statutory right of withdrawal. We also provide a 30-day return guarantee. Details are available under Withdrawal and returns. Your statutory rights in the event of defects remain unaffected.

6. Governing law

The applicable law applies, without prejudice to mandatory consumer-protection provisions in the country where you have your habitual residence.